Never miss a new-patient call
A new patient who reaches voicemail usually calls the next office on the list. Every call is answered on the first ring, at lunch, during a procedure, and on a Saturday.
For dental offices
An AI phone receptionist that answers every call, 24/7
It picks up when your front desk is with a patient, books appointments straight into your calendar, and catches the after-hours calls that voicemail loses.
Free 2-week trial No commitment No credit card
Incoming call · unknown numberTuesday 9:04 PM · office closed since 5:00
Answered
CallerHi, I think I cracked a molar at dinner. It's really sore. Are you open?
ReceptionistI'm sorry, that sounds painful. The office is closed right now, but I can get you seen first thing. Is there any bleeding or swelling?
CallerNo bleeding, just pain when I bite down.
ReceptionistOkay. Dr. Okafor has an emergency slot at 8:10 tomorrow morning. Shall I book that for you and text you the details?
Booked: Wed 8:10 AM, emergency examOn-call dentist notified · caller details captured
Free 2-week trial
Try it on real calls, in your own office
Set up in one short call, forward as much or as little as you like, and see what it does with your callers. There is nothing to sign and nothing to cancel.
If it works, we talk. If it doesn't, you've lost nothing.
- No commitment and no credit card
- After-hours only, overflow, or every line: your choice, changeable any day
- You keep the full call log and every booking it made, either way
A day of calls
The calls a busy front desk cannot get to
Every one of these is a familiar pattern in a dental office. Each one is answered on the first ring.
Before the doors open
A parent calling about a child's toothache while you are still setting up. Booked into the first open slot, confirmation sent.
Lunch
A new patient checking whether you take their plan. Answered from your accepted-insurance list, then offered a new-patient exam.
Front desk with a patient
A reschedule request while the desk is checking someone out. Moved to Thursday, the old slot freed, no callback needed.
After hours
A cracked tooth. Calm questions, an emergency slot booked, the on-call dentist texted with the details.
What it does
Built around how a dental office actually gets called
Not a generic answering service. It is set up on your services, your hours, the insurance you accept, and how you want each kind of call handled.
Handle the insurance questions
"Do you take my plan?" gets a straight answer from the list you give it. Anything it should not answer, coverage specifics, estimates, billing disputes, it takes down and passes to your team.
Book directly into your calendar
It offers real open slots, books the appointment, and confirms it with the patient, so the front desk finds it on the schedule rather than on a sticky note.
Catch the emergency after-hours calls
A cracked tooth at 9 pm gets a calm voice, the right questions, and a clear next step. Urgent cases are flagged and sent to whoever is on call, with the patient's details already captured.
The free trial
Two weeks, your line, real callers
Three steps, and the first one is a single short call.
1
A 20-minute setup call
Your hours, your services, the insurance you accept, and how you want new patients, existing patients, and emergencies handled. That is all it needs.
2
Forward the calls you choose
After-hours only, overflow when the desk is busy, or everything. You decide, and you can change it any day of the trial.
3
Review the results together
Every call logged, every booking it made, every call that would otherwise have gone unanswered. Then you decide whether to keep it.
No canned demo
The trial is the demo
A polished demo recording shows how a receptionist handles a script. Two weeks on your own line shows how it handles your callers, your questions, and your Tuesday afternoons. That is the only proof worth having, so that is what we offer.
At the end you get a plain call log: who called, when, what they wanted, what was booked, and which calls came in while the office was closed. You keep it either way.
Every calllogged, day and night
Every bookingon your schedule
Every missthat used to hit voicemail
Questions
The things office managers ask first
What happens when a caller needs a person?
It transfers to your front desk during office hours. After hours it takes a full message and sends it to you straight away, with emergencies flagged separately.
Does it sound like a robot?
It sounds like a calm, unhurried receptionist, and it tells callers it is an assistant if they ask. You hear it yourself on the setup call before any patient does.
What about patient information?
Call details and recordings stay under your control, and we walk through exactly how they are handled and stored on the setup call, before anything is forwarded.
Do we have to change our phone system?
No. Calls are forwarded from your existing number, the same way you would forward to an answering service, and you can switch it off at any time.
What does it cost after the trial?
A flat monthly fee, agreed on the review call once you have seen two weeks of results. There is nothing to pay during the trial and nothing to pay if you stop.
Who is behind this?
Openline, based in Burlington, Ontario. You deal with one person from the first call to the review, and that person's direct email is below.
See what your phone is doing when nobody can pick it up
Book a short call. If the trial makes sense for your office, it can be answering calls within a few days.
Book a callOr email aleks@alurigroup.com